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Help in New Mexico

For people starting over after prison, foster care, treatment, homelessness, abuse, or trafficking

We've verified 19 places in New Mexico, most of them in Albuquerque, Santa Fe and Las Cruces, plus 11 that serve the whole state. The most help we've found here is for people after prison or jail (11) and leaving homelessness (11).

NMFrom public sources · not yet verified

New Mexico Coalition Against Domestic Violence

Statewide coalition that connects people experiencing domestic violence to member shelters and advocates across New Mexico. Its resource page points callers to the National DV Hotline and the NM Legal Aid DV helpline; the coalition office itself can also help locate a local program.

Safety & protectionLegal help
505-246-9240Office Mon–Fri 8:30 AM–4:30 PM; National DV Hotline 1-800-799-7233 24/7
NMFrom public sources · not yet verified

New Mexico Crisis and Access Line (NMCAL)

Free statewide crisis and support line for anyone in New Mexico dealing with mental health or substance use. Includes a Peer-to-Peer Warmline staffed by people with lived experience for non-emergency support.

Mental health & counselingHealth & medication
855-662-7474Crisis line 24/7; Peer Warmline 855-466-7100 daily 3:00–11:30 PM MT (text 6:00–11:00 PM MT)
Santa Fe, NMFrom public sources · not yet verified

Reentry Division

New Mexico Corrections Department

The state prison system's division responsible for release planning, education, and evidence-based programming meant to reduce recidivism. Contact it with questions about release preparation or post-release programming; probation and parole have a separate line.

Jobs & trainingID & documentsBenefits & cash
505-500-9347
NMFrom public sources · not yet verified

Fostering Connections (Extended Foster Care)

New Mexico Children, Youth and Families Department

CYFD's program for young adults who were in foster care, with extended foster care to age 21 and supports through age 26: transition planning, tuition and fee waiver, Medicaid, start-up funds, Education and Training Vouchers, and housing programs.

Benefits & cashShelter & housingHealth & medicationJobs & training
800-432-2075
NMFrom public sources · not yet verified

New Mexico Legal Aid

Free civil legal services for low-income New Mexicans, including family law and victim services for domestic violence survivors, housing and eviction cases, and benefits problems. Apply by phone or through the online intake form.

Legal help
833-545-4357Phone intake Mon–Thu, limited hours
Santa Fe, NMFrom public sources · not yet verified

Bureau of Vital Records and Health Statistics

New Mexico Department of Health

Issues certified New Mexico birth certificates by mail, through participating local public health offices, or expedited through VitalChek. Access is limited to the person named on the record and immediate family.

ID & documents
833-796-8773Helpline 7:00 AM–8:00 PM weekdays, 10–4 weekends
NMFrom public sources · not yet verified

Motor Vehicle Division ID Cards

New Mexico Taxation and Revenue Department

State ID cards (REAL ID or Standard) issued at MVD field offices. Appointments are required at all state offices. A Standard ID is available to people who cannot prove lawful status.

ID & documents
888-683-4636Call center Mon–Fri 8:00 AM–4:30 PM MT
NMFrom public sources · not yet verified

YES.NM Benefits Portal / Consolidated Customer Service Center

New Mexico Health Care Authority

Apply for SNAP, Medicaid, TANF, and other assistance online through YES.NM, by phone, or at an Income Support Division field office. Medicaid applications are accepted entirely by phone.

Benefits & cashFoodHealth & medication
800-283-4465Customer Service Center Mon–Fri 7:00 AM–6:30 PM; field office lobbies Mon–Fri 8:00 AM–4:30 PM; ISD info line 855-309-3766 24/7
Albuquerque, NMFrom public sources · not yet verified

HopeWorks Day Shelter

HopeWorks

Downtown Albuquerque day shelter with a weekday meal, mail and storage, clothing room, a public phone, and the coordinated housing assessment required for most local housing programs. Behavioral health and housing offices are on the same block.

Shelter & housingFoodMental health & counselingID & documents
505-843-9405Day Shelter weekdays 7 AM–3 PM; meal 10 AM–12 PM; housing assessments Mon–Wed 8 AM–2 PM
Albuquerque, NMFrom public sources · not yet verified

Gateway Center at Gibson Health Hub

City of Albuquerque Department of Health, Housing & Homelessness

City-run hub offering overnight shelter beds with case management through the Housing and Treatment Navigation Center, medical respite, medical sobering, and a 24/7 first-responder receiving area.

Shelter & housingHealth & medicationMental health & counseling
505-537-8588
Albuquerque, NMFrom public sources · not yet verified

Crossroads for Women

Albuquerque nonprofit for women leaving incarceration who have co-occurring mental health and substance use disorders. Runs two therapeutic transitional housing communities (Maya's Place and The Pavilions), the Phoenix case-management program, and a community clubhouse.

Shelter & housingMental health & counselingJobs & training
505-242-1010
Albuquerque, NMFrom public sources · not yet verified

Domestic Violence Resource Center

Albuquerque advocacy agency with a 24/7 helpline, field response that meets victims where they are, safety planning, case management, support groups, and a Family Advocacy Center. Bilingual advocates and interpretation, including ASL.

Safety & protectionLegal helpFamily & kids
505-248-3165Helpline 24/7; in-person Mon–Fri 8 AM–5 PM; weekends helpline and field response only
Albuquerque, NMFrom public sources · not yet verified

Lutheran Family Services Rocky Mountains – Albuquerque

Lutheran Family Services Rocky Mountains

Refugee and asylee resettlement office serving New Mexico from Albuquerque. Contact the office for case management and integration services for newly arrived refugees and asylees.

Benefits & cashJobs & trainingFamily & kids
505-933-7032
Santa Fe, NMFrom public sources · not yet verified

St. Elizabeth Shelters & Supportive Housing

Santa Fe's emergency shelters: a 28-bed men's shelter on Alarid St and Casa Familia for single women and families on Berry Ave, plus supportive housing programs for people moving out of homelessness. Call or stop by for a bed.

Shelter & housing
505-982-6611
Santa Fe, NMFrom public sources · not yet verified

The Life Link

Santa Fe community mental health center offering human trafficking aftercare, housing support, counseling, peer support, and substance use treatment including intensive outpatient. Trafficking survivors receive time-unlimited, trauma-informed case management.

Safety & protectionMental health & counselingShelter & housing
505-438-0010Mon–Fri 8:00 AM–5:00 PM; after hours call 988
Santa Fe, NMFrom public sources · not yet verified

Esperanza Shelter

Santa Fe domestic violence program with a 24-hour confidential hotline and immediate assistance for people leaving abusive relationships.

Shelter & housingSafety & protection
888-473-5312Hotline 24/7 (also 505-416-7184); office Mon–Fri 9:00 AM–5:00 PM
Santa Fe, NMFrom public sources · not yet verified

Santa Fe Recovery Center

Treatment provider with medical detox, residential programs for men and for women with children, MAT, outpatient care, and sober living bridge housing. Serves people across New Mexico; no one is turned away for inability to pay.

Health & medicationMental health & counselingShelter & housing
888-454-9132
Las Cruces, NMFrom public sources · not yet verified

Mesilla Valley Community of Hope

Las Cruces campus for people who are unhoused or housing insecure, including Camp Hope, a self-governed tent community with showers and cooking facilities, along with case management, income support, and permanent housing programs.

Shelter & housingBenefits & cash
575-523-2219
Las Cruces, NMFrom public sources · not yet verified

La Casa, Inc.

Southern New Mexico domestic violence agency based in Las Cruces with a 24-hour crisis line, emergency shelter, transitional housing with up to 24 months of rental assistance, counseling, and civil legal and immigration advocacy.

Shelter & housingSafety & protectionLegal helpFamily & kids
800-376-2272Crisis line 24/7 (also 575-526-2819; Hidalgo and Luna counties 575-546-6539)

National lines that work in New Mexico

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