Text Messaging Terms

Last updated October 12, 2026

Who texts you. RISEaid, a Utah nonprofit corporation (EIN 43-2334222), sends texts from 888-860-RISE (888-860-7473). We text RISING MEMBERS about their membership, volunteers about volunteer work, and people who contacted us and asked for a text back.

How you agree. You only get texts after you agree. You can agree by checking the text box on our volunteer form or membership application (members choose “It's safe to text me”), by texting us first, or by telling a RISEaid team member on the phone that we may text you. We record when and how you agreed. Agreeing to texts is never required to get help, become a member, or volunteer.

What we send. Check-in reminders, appointment and video call reminders, volunteer opportunities and schedules, replies to your questions, and occasional updates about RISEaid programs. We don't send marketing for other companies.

How often. Message frequency varies, usually a few texts a month. Message and data rates may apply.

How to stop. Reply STOP to any text and we'll stop right away and confirm once. Reply START to rejoin. Reply HELP for help, or call 888-860-RISE or email help@riseaid.org.

Your safety. If someone else may read your texts, don't agree to texts, or tell us and we'll use another way to reach you. Members in our domestic violence and human trafficking programs are only texted when they tell us it's safe. In an emergency call 911. In a crisis call or text 988.

Your privacy. We never sell your phone number. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties. We share your number only with the carriers and service providers that deliver our texts. See our Privacy Policy.

Carriers. Carriers are not liable for delayed or undelivered messages.

Contact. RISEaid · help@riseaid.org · 888-860-RISE