Help in Virginia
For people starting over after prison, foster care, treatment, homelessness, abuse, or trafficking
We've verified 20 places in Virginia, most of them in Richmond, Norfolk and Virginia Beach, plus 9 that serve the whole state. The most help we've found here is for people leaving homelessness (15) and leaving an abuser (13).
211 Virginia
Free, confidential referral line for food, housing, health care, and other community resources anywhere in Virginia. Dial 2-1-1 or text to reach a specialist; the online resource database is available around the clock.
Office of Vital Records
Where Virginians order certified birth certificates. Walk in to the Richmond lobby with a completed application, photocopy of your ID, and $15 per copy, or order by mail or online. Drop-off requests must arrive by 2 p.m. Records go only to the person named or immediate family.
Virginia ID Card
State photo ID for Virginia residents who do not have a driver's license. Bring original documents: one proof of identity, one proof of legal presence, two proofs of Virginia residency, and your Social Security number if issued. Costs $2 per year ($10 minimum, $16 maximum).
CommonHelp
Virginia's online application for SNAP food assistance, Medicaid and FAMIS health coverage, TANF cash assistance, child care, and energy assistance. Apply, renew, check status, or report changes online, or call the Enterprise Call Center for help with the application.
Virginia Legal Aid Line (866-LEGLAID)
Single statewide number that routes Virginians to the legal aid office serving their area for free civil legal help. The valegalaid.org site also has self-help guides and a tool to find your local office.
Safe Harbor
Richmond-area program for survivors of domestic violence, sexual violence, and human trafficking, with a confidential shelter, a dedicated human trafficking program, counseling, court accompaniment, protective order help, and referrals. Shelter location is not published; call the 24-hour helpline.
Samaritan House
Virginia Beach nonprofit serving people fleeing domestic violence, sexual assault, and human trafficking as well as families experiencing homelessness across Hampton Roads. Provides emergency and permanent housing, case management, counseling, legal advocacy, medical help, children's programming, transportation, and job training. Shelter addresses are not published.
National lines that work in Virginia
SAMHSA National Helpline
Free, confidential treatment referral for substance use and mental health. Finds local programs that take your insurance or none.
988 Suicide & Crisis Lifeline
Call or text 988 for any mental health or substance use crisis. Available to anyone in any program.
Lifeline free phone program
Free or discounted phone and service for people on Medicaid, SNAP, SSI, or low income. Apply online or through a carrier.
National Human Trafficking Hotline
24/7 confidential hotline for survivors of trafficking and people who suspect it. Connects to vetted local services.
National Domestic Violence Hotline
24/7 confidential help for anyone affected by domestic violence. Advocates connect you to local shelters and legal help.
Start right where you are
Each program has a step-by-step checklist for the first 72 hours, 30 days, and 90 days, so you always know your next step.