Office of Homeless Services Prevention, Diversion and Intake
City of Philadelphia
Entry point for Philadelphia's emergency shelter system and homelessness prevention help. Households call the InfoLine or visit a City-funded intake center; callbacks can take more than 72 hours during high volume.
Who it's for
Philadelphia residents who are homeless or about to lose housing
How to get in
Call the Homelessness Prevention InfoLine and follow the prompts, or go to a City-funded intake center
What to bring
Birth certificates and Social Security cards for everyone in the household; proof of income dated within 30 days; copies accepted
Services
Shelter & housingBenefits & cash