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YWCA of Western Massachusetts 24-Hour Hotline

Bilingual 24-hour crisis line for the Springfield region covering domestic violence, sexual assault, homelessness, and human trafficking, with emergency shelter, SAFEPLAN court advocacy, supportive housing, and services for children who witness violence. Advocates can meet survivors at area hospitals.

Who it's for

Survivors of domestic violence, sexual assault, and trafficking in Western Massachusetts.

How to get in

Call 413-733-7100 or toll-free 800-796-8711 (TTY/V); Spanish line 800-223-5001.

Services

Safety & protectionShelter & housingLegal helpFamily & kids